Phone (IVR) Payments

The Payments.com.au IVR Payment System allows you to process transactions calling our 1300 number.

Fully automated phone prompts guide you through the payment process, allowing you to key your merchant details and transaction information in using your phones touch pad to make your payment.

The details are then processed and a realtime result and receipt number is given over the phone to ensure you have a reference.

The Payments.com.au IVR Payment System offers anyone the ability to process transactions in realtime.
While most solutions require hardware and/or software, our IVR system ensures anyone with a phone (touchpad model) or mobile can process a transaction anywhere, anytime.

Benefits

• Realtime card/funds validation and processing
• No need for costly hardware or software - all you need is a landline or mobile
• A complete mobile solution ensuring you can process funds anywhere, anytime with your mobile phone
• The perfect solution for tradespeople to ensure they are paid for their work on the spot.

Register your merchant account for this solution here

• Direct XML Interface
• PayLink Interface
• FormGenie
• Mobile Phone Payments
• Phone (IVR) Payments
• Virtual terminal
• Batch Processing

What does it cost the Merchant?

A low setup fee of only $199

The Merchant has a number of choices:

Plan A $49.95 per month, 100 free transactions then $0.45c per transaction after that

Plan B $29.95 monthly fee, 0.45 cent transactions

Plan C $19.95 monthly fee, 1% of transaction value or 0.45 cents, whichever is greater.

Are there any other charges?

When you place funds in your Payments.com.au transaction account, a 0.45 cent transaction fee applies, plus a 1.9% merchant service fee charged by the bank or a 1.9% administration charge. Payments.com.au does not profit from these charges, the cost is merely being passed on to the consumer.

Can Merchants Switch between the two Options?

Yes, the Merchant can switch at any time between payment plans - a switching fee of $49.95 applies at the time of the switch between the Options above.

The above rates are subject to change. Merchants are required to meet all bank credit card fees and account charges in the usual manner. Government charges are also applicable. Merchants are also charged the credit card collection fee deducted by the bank when their Merchant Transaction Account balance is topped up. The Merchant will also need an Internet connection to input invoices at Payments.com.au or to check Statements online and use the Merchant Admin System. An Internet site is not required. (Rates quoted include GST)